Jim Pattison Volvo Of Victoria Reviews

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Very professional and helpful. Could only make it down to Victoria on Canada Day. Dustin Hofer was willing to have the dealership open for me, he had all the paperwork ready, and he had the roaming insurance agent meet me at the dealership to do the necessary. Very pleased with a clean and well-prepared vehicle. Can recommend this dealership. 

Jan T.



Dustin and Paul are making North America great again! While every car dealership in greater Victoria was closed on Sunday, Paul and Dustin opened up JP Volvo to save the day. During a two-week long road trip from California to Victoria, we had not encountered any car troubles until the 'low tire pressure' light appeared. Anxiety set-in as we realized there was only 1.5 hours until we had to catch the ferry back to the US. No one wants to be that person with a flat tire on a ferry... Frantically we drove around Victoria until we spotted Dustin's platinum blonde hair and knew he was a good-ole Canadian who could help us out. We made it to the US without a flat tire and the road trip continues!

N.F.



From our first visit to the dealership and meeting Trevor and Dustin we took the XC90 for a test drive we were hooked. We had test drove a few other cars and the Volvo was hands down the car we wanted. We then met with Trevor again and he was wonderful to deal with and made us feel comfortable and not pressured as we went through all of our option's for purchasing a vehicle. He was very knowledgable and it was apparent he truly had a passion for what he did. They didn't have the specific car (exterior and interior colour) we wanted on the lot in Victoria but he found the the exact car we wanted on the mainland and had it secured it for us with no pressure to purchase. We then met with Angela who was so friendly and efficient and it just added to our experience. When we came in to pick up the car after all the detailing was done tour specifications we saw a staff member polishing the car to a perfect state. When we went to pick up our new car Dustin introduced us to all the staff in the dealership so we would feel comfortable in the future when we came in for services or anything else we needed. Dustin was in charge of all tech details and was wonderful and very helpful as he thoroughly explained how our new car worked and showed us all the exciting features. He is no where near finished as he has told us we need a few more visits for him to be completely happy with our knowledge of this level of technology. We then left the lot with our new car more than satisfied. We are so excited to be part of the Volvo family! Thank you Trevor, Dustin and Angela for making this a wonderful experience and we are so happy with our new car!

Toni  S.



Treated exceptionally well by sales staff (shout-out: Dustin Hofer) and business office (shout-out: Angela Hawe). Very fair trade value, and lots of great information without pressure. Found us the perfect Certified Pre-Owned SUV and respected us (including the wife's obsession with cup holders) each step of the way. Can't say a bad thing about the whole process and especially the people. #HappyCustomers. #NewVolvoOwners

Craig T.